Comelyy - Lunar Sneakers

At Comelyy, we want to ensure that your Shoes reach you in a timely and hassle-free manner.

Shipping Destinations:

We are pleased to offer shipping services within the United States, but doesn't include outside the continental United States，Such as Alaska and Hawaii. Other major sales countries include: Canada, Australia, New Zealand, the United Kingdom, France, Germany, etc.
Countries / regions that are not sure whether they can reach can contact us.

Shipping Methods and Timeframes:

We work diligently to ensure your Shoes reach you in a timely manner. We partner with reliable shipping carriers to deliver your orders safely and efficiently.

Once your order is successfully placed and payment is verified, our team will carefully prepare your Shoes for shipment. We strive to process and ship orders as quickly as possible.

It takes us 2-5 days to process your order from the date of order placement. Since our products are produced in Vietnam, China, South Korea and other places, all our products are shipped directly from our factory. So it may take more than 10 days for long-distance international shipping.
However, please allow for additional processing time during peak holiday seasons or special promotions.

【Please note that the estimated delivery timeframes are provided by the shipping carriers and are subject to factors beyond our control, such as weather conditions or unforeseen delays】


Shipping Costs:

We offer free standard shipping for all orders more than $59.

Tax and Postage:

All prices listed on our website include tax for orders

Postage and Packaging:

To ensure your Shoes arrive in excellent condition, we take great care in packaging your order. We use suitable packaging materials to protect your items during transit, preserving their quality and ensuring they are ready to be enjoyed upon arrival.

Order Tracking:

Once your order is shipped, we will provide you with a tracking number via email. This allows you to monitor the progress of your shipment and estimate the expected delivery date. Please note that tracking information may take some time to become available after your order has been shipped.

We hope this shipping policy clarifies our processes and provides you with the necessary information regarding shipping, tax, and postage. If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team. We are here to help and ensure your shopping experience with comelyy is delightful and worry-free.




If you have any queries about our products or would like to check availability of an item, please Contact us to get in touch.

Email:service@comelyy.com